Our Company
Each operator’s performance is measured daily, including:
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Task completion
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Communication clarity
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Turnaround time
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Issue escalation frequency
You’ll receive daily or weekly summary reports, depending on your preference.
Daily Reporting and Tracking
Our staff are not left alone — every Hugix team is monitored by experienced supervisors with deep logistics knowledge.
These supervisors have prior working experience in Europe or Korea and act as a bridge between you and your offshore team.
Centralized Oversight by Logistics Experts
We implement a weekly feedback session between your team and ours.
During this session:
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You share concerns, changes, or feedback
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We adjust workflows, retrain if needed, and report back
This cycle ensures continuous improvement, not just maintenance.
Structured Feedback Loop
Who We Are
Hugix was founded to solve key challenges in logistics operations: high fixed costs, sick leave disruptions, and inefficient staffing.
With over ten years in European freight forwarding, we saw the need for a smarter way to scale.
Hugix combines offshore talent, structured workflows, and daily oversight in a flexible hybrid model.
Based in Asia, we help logistics teams cut costs and boost reliability without the burden of traditional hiring.
Staff Management & Operational Assurance
We don't just place people. We manage your remote operations.
A
OCEAN
FREIGHT
Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.
B
AIR
FREIGHT
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C
FIRST AND LAST
MILE DELIVERY
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D
CUSTOMS
CLEARANCE
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E
WAREHOUSING AND
DISTRIBUTION
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F
REFRIGERATED
TRANSPORT
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G
E-COMMERCE
FULFILLMENT
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H
DANGEROUS
GOODS
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Our Values
RELIABILITY
Consistent delivery from trained, managed remote teams.
TRANSPARENCY
Daily tracking, weekly feedback, and full visibility at every step.
PEOPLE FIRST
Real teams, real oversight — not just staffing.
SCALABILITY
Easily expand operations without the overhead of hiring.
PROCESS EXCELLENCE
SOPs, integration, and documentation baked into every workflow.
Our Leadership
Sarah Chen
Chief Executive Officer (CEO)
Robert Kim
Chief Operations Officer (COO)
Thomas Bergstrom
Vice President of Global Sales
Michael Okonkwo
Chief Financial Officer (CFO)
Arjun Patel
Chief Technology Officer (CTO)
Elena Rodriguez
Director of Sustainability
Join Our Team
If you are detail oriented, tech comfortable, and passionate about helping businesses run smoothly, we would love to hear from you.
We offer flexible remote work, real training, and a team first culture.
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