Privacy Policy
Hugix respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and what rights you have under applicable laws including the GDPR.
1. Data Controller
Hugix
Email: info@thehugix.com
Website: www.thehugix.com
If you have any questions about this policy or how your data is handled, you can contact us at the email above.
2. Information We Collect
We collect personal information when you interact with our website or submit your details through our forms. This may include:
Information you provide directly
• Name
• Email address
• Phone number
• Company name
• Job title
• Operations challenges or service needs
• Any additional information you include in a message or uploaded file
Information collected automatically
• IP address
• Browser type and device information
• Pages visited on the site
• Time and date of visit
• Referring website or ad
• General location based on your IP
• Cookies and similar technologies that track usage patterns
Lead data from social platforms
If you submit a form through a Meta lead ad or similar platform, we receive the information you provide there.
3. How We Use Your Information
We use your personal information for the following purposes:
• To contact you after you submit a request through our website or social platforms
• To deliver the Free Operations Audit or any consultation you request
• To understand your business needs
• To provide our services
• To send updates or marketing communication if you choose to receive them
• To improve our website and advertising performance
• To comply with legal obligations
We do not sell your personal information.
4. Legal Basis for Processing (GDPR)
We process your information under one or more of the following legal bases:
• Your consent when you submit a form
• Our legitimate interest in responding to inquiries and promoting our services
• The need to take steps at your request before entering a contract
• Compliance with legal obligations
5. Data Sharing
We may share your information with:
• Service providers who help us manage our website, forms, advertising, or communication tools
• Cloud storage or hosting providers
• Analytics partners such as Google Analytics
• Legal authorities if required by law
Service providers only have access to the data needed to perform their tasks. They must protect your information and cannot use it for their own purposes.
6. Data Retention
We keep your personal information only for as long as needed to provide our services, follow up on your request, or meet legal requirements.
If you request deletion, we will remove your data unless we are required to keep it for legal reasons.
7. Your Rights Under GDPR
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Limit or object to the processing of your data
• Withdraw consent at any time
• Request a copy of your data in a portable format
• Make a complaint to your local data protection authority
To exercise any of your rights, email us at contact@thehugix.com
8. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, measure website performance, and support advertising campaigns.
You can control cookies through your browser settings.
9. Securing Your Information
We use technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. No system is fully secure, but we work to safeguard your information responsibly.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.